- Day 2 | November 16th-

Ms. Caroline Bertrand Chief Marketing, Digital& Customer Experience Officer

GIG Gulf

Topic introduction


Personal profile


Working in the insurance industry since 2000, Caroline started as an intern in AXA Belgium with a degree of Political and Social Science. She worked my way up towards a position in AXA’s global head office in Paris in 2010. As a communication and marketing professional she managed a variety of functions from Internal Communication to Operational and Strategic Marketing, Customer Experience and managing the global Corporate Brand until Becoming the Chief Marketing Officer of AXA in Mexico. In 2019 Caroline became a member of the Executive Committee of AXA Gulf, overseeing Marketing, Digital and Customer Experience strategies for the Gulf region.

Caroline is a Global Executive MBA graduate at IE Business School.